X3D are committed to keeping shipping prices low so our customers can always get the best quality products on time and at the most reasonable prices. We offer the following shipping options.
The option will not be available to select if you choose Apple or Google Pay as an accelerated checkout.
This is only available for PERTH METRO customers
- Orders placed before 8am WST will be ready for Pick Up after 4 hours
- Orders placed after 8 am will be ready for Pick Up the following business day
The address for pickup is:
Hours Monday - Friday 9 am to 4 pm
You will receive and email when you order is ready to collect. Please bring ID with you to ensure that you get the correct order.
All Filaments – Free Shipping on Orders over $120
This is shipped using Australia Post and may take between 7 – 10 working days depending on your location. In the Perth metro area, delivery is generally 1-3 days. You will receive tracking details via email when the order has shipped. Due to Covid 19, there may be an increase in shipping times.
There will be a freight charge for printers which will be shown at the checkout due to the size and weight of the items.
Express overnight/next day shipping – $14.95Need it faster? Then shipped in overnight airbag for up to 3 rolls. Note no more than 3 rolls can be shipped into an airbag. More than 3 rolls are shipped by road express. May take between 4-5 working days depending on your location. For this option we use Startrack Express for all states other than Perth Metro, where we use PEP transport.
- You can return the received merchandise within 30 days. Please notify us via email details of what item you wish to return and your order number within 30 days of receiving them. The customer bears the shipping cost of returning the item. Unless it is defective, damaged or not the item you ordered then X3D will arrange the return shipping on your behalf.
- The goods must be housed in their original packaging and in the condition they were sent to you.
- Once returned we will either credit, refund or replace the item. The choice will be yours.
- Cancellation of an order (eg ordering click and collect by mistake) will incur a re-stocking fee of $5.